RBC has changed our giving tool to Servant Keeper. This will provide all the same service that you have come to expect from your church, just with a new provider. You will notice that it even looks and works very similar to Faithlife Giving, our previous tool. Servant Keeper is experienced and provides highly secure transactions.
With the new giving tool, below are a few things to take note of:
Search for whether your email is in the system.
Reset your password, update your profile, and re-enter your “saved” banking information.
Note a new feature – Being able to opt in or out of covering the processing fees. If unselected, the church would carry the cost.
Make your contribution!
Questions about the new solution? Please select the “Donor Portal” or “Giving Facts” link, or contact us at (423) 698-8086.
Please note that if you have a scheduled gift, it has been saved and will continue as it has previously. Soon, you will be able to make any changes to your scheduled gift directly in the Servant Keeper app.
We thank you for your continued support of our church community over the years.